Tuesday 27 April 2010

Public Speaking and the Importance of Body Language and Eye Contact

Public speaking is a necessary skill to have when you are trying to climb the success ladder or even trying to get through a project for school. A lot of people will tell you that when you are speaking in public to just picture everyone in their underwear, but that doesn't really work. When you are addressing an audience, you want to make sure that you are always away of certain key factors; your body language, your pronunciations, your eye contact with the audience, and your visual aids because it can never hurt to have people see an example of what you are talking about.

When it comes to your body language while speaking in public, there are a lot of habits that you do want to avoid doing. If you're nervous, you want to ensure that the audience you are addressing does not realize it. When you're in front of all those people, you want to make sure that you do not cross your legs or fidget with your feet. If you have a habit of crinkling things that are in your hand when you get nervous, try not to hold anything. Instead, what you may want to do is remember key phrases to remember your speech in its entirety. You must always remember to keep a solid stance as well, if you're shifting back in forth it may distract the audience from what you're trying to say. Your body language is a huge part in conveying your knowledge of the topic you are talking about.

Along with your body language, you want to always ensure that you pronounce your words correctly. A common problem with being nervous is you begin to stutter and aren't able to say your words correctly. If you're in front of the audience and you begin to st-st-st, people may begin to tone you out and no longer listen to what you have to say. Pronunciation is key in having your audience intrigued in what you have to say because if you use catching words, they're going to want to know more and stay intrigued to see what you have to say next.

While standing in front of an audience, you want to make sure that your eye contact is level with there. You don't want to stare at them, but glance around the room to let every person that is in the room know that you are talking to them. If you just stare at the floor the entire time, your audience may get the picture that you are not very confident and don't have a very good idea as to what you're talking about. If you're using index cards for your speech, you want to make sure that you just glance at them and that you aren't reading off of them. If you're just reading off of index cards, you audience may become bored. When pointing out portions of your visual aid, you want to ensure that you look into the audience while using the visual aid.

Now, if you're using a visual aid to further get your point across, you want to use as an enhancer not as the main part of the speech. When creating your visual aid, you want to make sure that it is big enough that the audience will be able to see it without much disruption in the room. Depending on the environment in which you're going to be speaking, you can either use bright and big displays or the typical official looking statistics. Whichever you use, you want to make sure that you point out what you're talking about while keeping eye contact with your audience.

If you use all these tips while giving a speech, you are most likely to get very positive results. You're more likely to get positive results because you'll show that you're confident in what you're presenting and that you have the knowledge required to present the item. Just always remember, body language, pronunciation, eye contact, and visual aids. Those are the keys to a fantastic speech.

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Saturday 24 April 2010

Creating A Story: Presentation Skills

Who doesn't love a story?! Whether it's ours or theirs, fiction or non-fiction? Who doesn't want to be drawn in and captivated? From the days of humans exchanging tales around a flickering cave fire to watching today's widescreen TV, storytelling as a way of embellishing or improvising an event is an art that will always be with us. Ancient times as well as our current high-tech times have provided stories which educate, entertain, convey information, put forth the morals of a particular culture and more.

Powerful personal stories increase the impact of any presentation. Whatever information or point you want to get across, add a story. You will capture your audience's interest and help clarify your message, thus increasing the overall effectiveness of your presentation. A personal story woven through your presentation increases the interest factor by several degrees. If you need to lay out technical details, don't forget to touch the human side of your audience. The human qualities in your story will inject life into any potentially dry presentation which may cause your audience to drift off and start planning the rest of their day. Wrapping your point or information in a story suggests informality and candor, and keeps the audience alert and interested.

A personal story about a frightening or difficult situation adds drama to your presentation. From that primitive stone-age tribe who sat around and listened to stories in their cave to today's high tech sales force armed with the latest electronics, the art of storytelling survives. Stories capture attention and make information believable, memorable and understandable.

Believability
Storytelling builds authenticity. Studies* show that stories make information more believable. In research about the believability of advertising claims, several groups were shown advertising which was based on: 1) Stories about the founder and his family; 2) Statistics about the company; 3) A story and a few statistics. Surprisingly? the groups who were told only the story � without any statistics at all � were most likely to believe that the advertising claims were true and that the company would follow its proffered policies.

Memorability
Stories help an audience retain the information you give them. Facts and dry data are processed in the left hemisphere of the brain � the linear, logical and analytical side. By including stories in your presentation, you activate the right hemisphere of the brain � the creative, emotional and playful side. When listeners hear a good story, they visualize images and experience feelings. When the information you give them is processed by the "whole brain," it will be remembered and more meaningful to the listener.

Relationships
Stories build relationships with listeners. The speaker connects with the listener in a way that responds to some of our deepest desires to be connected. When companies screen for employees, they pay close attention to the candidates' verbal interpretive skills. The ability to communicate at the interpersonal level and to build relationships is extremely important. These interpersonal skills include the ability to tell stories effectively, thereby creating a shared experience. When you give a presentation, you need to build a warm and receptive environment with a story to create this shared experience.

Elements of Effective Stories

Reveal something personal about yourself, the presenter. What are you really like? What is the company really like?

Use humility and vulnerability to build empathy. Don't relate a personal success; instead, describe a personal difficulty so the audience will empathize with you.

Choose an incident or emotional experience � a common reference point � with which the audience can identify.

Develop characters for your story and make them come to life. Let the audience see the emotions of the characters in your story.

Use archetypes -- universal symbols like a mother, teacher, fool, powerful leader � to reel in your audience and help them relate to your story on a deeper level.

Use details to hook the audience. Stimulate their imagination by using exact times, dates, what others looked like. Create relevant details and visual images.

Conflict is at the heart of any good story. Describe a struggle. People understand struggles between opposing people or forces as well as in themselves.

Create dialogue for your characters. Use specific quotations and different voices so the audience feels they are there, eavesdropping on the conversation.

Creating a Story

Opening: A story is anchored in time and space. For example: "Last night I was describing this workshop to my spouse and..."

Body: Build your story with significant personal events, vivid details and clearly drawn characters. Add depth and dramatic impact with conflict, archetypes, vulnerability and dialogue. Make sure to include a common reference point. Connect with your audience and build trust.

Conclusion: End strongly and segue to a relevant point. Build a transitional bridge from your story back to a pertinent topic in your presentation.

Practice
Time yourself telling the story you decide to use. Preferably, tell it to another person. If no one is available, tell it to the furniture in the room or try it out in front of a mirror.

Now practice getting into and out of the story more quickly. Edit: trim unnecessary details and fill in any gaps you noticed while telling the story. On your second telling, try to cut in half the time it takes to tell the story. If your story still drags, keep cutting and polishing, until it flows.

Example
This is one example of the power of stories and storytelling. I read this story in an article titled, Telling Tales: The art of corporate storytelling in the October 2007 issue of The Costco Connection, a magazine put out by Costco as a way of connecting with their customers.

Medtronic started as a home hobby and has grown into a worldwide creator and manufacturer of medical technology. Medtronic, based in Minneapolis, has embraced storytelling as a key ingredient of its success. Every December, the company throws a holiday party for its employees and invites six patients and their physicians to attend and share how they were helped by Medtronic's products.

One patient who shared his story was Gary Prazac, who was diagnosed with Parkinsons' disease at age 49. Prazac emotionally recounted how the disease turned him into an "old man, shuffling along with a cane and wearing the �Parkinson's mask'", a deadpan facial expression.

Prazac explained how he had become stuck at an airport when he was unable to move from his chair, forcing him to miss his plane. Huge doses of medication helped control the tremors but caused other unwelcome symptoms. This went on for years, until his doctor suggested a new therapy involving the implantation of a deep-brain-stimulation device made by Medtronic. Prazac said, "The surgery reversed at least 10 years of symptoms. It was literally a miracle. Medtronic gave me my smile back."

Medtronic's Chairman and CEO, Art Collins, attributes much of the company's success to the stories told at the holiday events, calling it "the day we come together as a family joined by a great and enduring mission; serving others."

*Pondy, L.R. et al., Organization Symbolism

The Henderson Group trains and coaches business professionals in the art of communication and presentation through our experiential methodology. Since 1990, The Henderson Group has helped Fortune 500 companies worldwide improve employee productivity and business results through the development of communication skills. You can find us online at SpeakFearlessly.net and HendersonGroup.com or Attend A Workshop

Tuesday 20 April 2010

7 Essential Public Speaking Skills

If you are wondering what skills are essential for a public speaker, then this article is for you.

Public speaking is an art because there are varied styles and approaches when it comes to speaking in front of an audience. Each style can greatly differ from the other but still effective nonetheless. Just like art, speaking can be imaginary, abstract, surreal, or a portrait of realism.

However, there are essential skills that are needed to be learned. You can consider this an overview of the basics. A lack of expertise in these basic techniques is usually why a speech fails. So to avoid this failure, you should acquire or improve the following skills in public speaking.

Skill #1: Research Skills

Before delivering a speech, you must not only research on the topic at hand but also the type of audience you will be speaking to. Careful planning will begin by getting to know the needs and knowledge level of the audience. Each type of audience poses a different challenge. As a speaker, you should design your speech content and deliver pertinent information to the audience.

Skill #2: Dressing Skills

Public speaking is a presentation. The presentation begins visually. So, before going on stage, be sure that you are dressed for success. Make sure to carry your head high and present an air of professionalism. After all people are coming to you to find out how to emulate your success, so dress the part.

Skill #3: Introduction Skills

Starting the speech right is crucial. The introduction should be attention-grabbing and should build anticipation in the audience. Failure to give a powerful introduction may result in an utter disaster.

Skill #4: Outlining Skills

Speakers should know how to outline their speeches. Outline your speeches so that your audience can easily follow your points. If you don't have a plan to guide your speech your talk can become meandering and off topic. A good outline helps you make sure you are touching on key topics while staying on point.

Skill #5: Support Skills

Every speaker should know how to support his or her points. The best way to support teachings and principles is by telling relevant stories or anecdotes. Historically accurate accounts could be used as excellent supporting examples. Personal stories of failures and triumphs are great support items as well.

Skill #6: Theatrical Skills

Creating drama with the use of tone inflection, pauses, dynamic movements, eye contact and gestures can significantly increase the effect of your speech. Consider your presentation as a stage show or a movie. Theatrics can help intensify or downplay your arguments. Theatrical skill involve humor and anything done that elicits emotions.

Essentially, speakers should connect with the audience emotionally, not only rationally.

Skill #7: Closing Skills

The ability to close a speech is essential. Speakers should close their speech in a memorable manner. The audience should be left inspired or moved into action. The audience should feel thankful, wanting more; not relieved because you have finally ended their torture.

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Saturday 17 April 2010

5 Things to Remember in Making a Powerpoint Presentation

Are you excited with your Powerpoint presentation? Before you get yourself ready and show off it to your friends, colleagues, and even your clients, you have to go back to your checklist. There are actually 5 things that you need to keep in mind in order to have an effective Powerpoint presentation.

What You Should Remember

1. Check the fonts. You may think that you can do anything with the fonts in your Powerpoint presentation. You're wrong. There are certain things that you have to consider, one of which is the font size. You have to ensure that the texts will remain visible even from at the farthest corner of the room. Hence, for your title, the ideal font size is between 36 and 40. For the body of your Powerpoint presentation, you can go for anything not less than 24. You also have to avoid using ultra-stylish font, especially those with too much curves, as they are harder to read. Arial, Times New Roman, and Verdana are the most suggested.

2. Check the Powerpoint templates. You also have to think about the Powerpoint templates that you're going to utilize. It's highly ideal to select one that you can use all throughout the Powerpoint presentation. Moreover, you are advised to stick with Powerpoint templates that are professional-looking and not too flashy. However, if you have a general theme in mind, perhaps in line with the product you're trying to launch or the purpose of the meeting, then you can go for themed templates. For instance, if you're going to talk about the city during the 1960s, you can make use of vintage-inspired Powerpoint templates. There are a lot that you can choose from these days. All you have to do is to surf the Internet.

3. Minimize the use of too much animation. Flying texts and complicated slide transitions should be used sparingly during a Powerpoint presentation. Not only are they unnecessary, but they can also drive the attention of your audience away from the meat of the discussion. They may sometimes be too annoying. They can also add more file size, which makes the Powerpoint presentation a lot harder to share to others or send through an e-mail. The images, videos, and even sounds should only be used if you want to emphasize something.

4. Choose your images well. Just like texts, you should make sure that the images can be seen even by the last person sitting at the back. Or else, they will appear to be pixilated once you increase the screen size. If the images are really small in nature, you can make use of a size converter, so you can magnify them. You may also have to avoid utilizing copyright-protected pictures unless they are yours or that you've asked permission.

5. Practice. Look for some time where you can practice your spiel together with your Powerpoint presentation. There are times when you have to jump from one slide to another, which you should get accustomed to. You don't want to break the momentum or invite monotony during your discussion.

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Tuesday 13 April 2010

Preparing And Practicing Your Presentation

Anyone can do any amount of work provided it isn't the work he is supposed to be doing at the moment." Robert Benchley

Procrastination. We are all guilty of that particular vice. Don't do it. Take the first step in preparing your presentation. Force yourself onto the chair and get ready. Preparation may not be the most exciting aspect of your project, but it can be the single most important ingredient in your presentation. You may be able to charm anyone on the spot or possess the charisma of the most dynamic person in the world, but without preparation for a speech or meeting, you can still stumble and fall. How to prepare then?

First, imagine your audience. Who they are. What their expectations are. How you will connect with them. What you want to tell them. What you hope to accomplish. The specifics: Where you will be when you give your presentation � the facilities, the lighting. You need to know specifically what type of presentation you're going to give. Are you motivating an audience? Giving valuable and/or timely information? Trying to sell something? How are you going to do it? What are you going to say?

Ideas, ideas, ideas. You have so many. Random or specific, write all these ideas down. Even if they don't seem to relate to each other. Take three minutes and scribble ideas for your presentation on a sheet of paper. Don't over-think this process. Ideas that may sound ridiculous at first can spur other more sensible and/or practical ideas; they can create unusual associations that lead to unique insights. Don't stop writing. Don't edit or go back and cross out any words. Let your thoughts flow like a river. As in visual art, make thumbnail sketches but with words rather than pictures.

All right. Now what? Take another three minutes to review what you've written. With pen or pencil or felt markers, make circles and arrows to connect logical relationships between the ideas. Which ones relate to each other. Identify ideas that might surprise you and turn out to be sub-points of other ideas. Rearrange ideas that fall logically before others. Pinpoint your main ideas.

Construct a linear sequence of your ideas. Create an opening, a body and a conclusion. A natural balance of three, the main parts of your presentation, so that it will flow easily yet effectively. Make an outline of how all the ideas work together.

Once you have your presentation organized and written down, how will you open? First, you'll need an icebreaker to warm up your audience. Choose one, depending on your style. Tell a joke or a story. Ask a question. Try an unusual move; body language speaks volumes. Change your tone of voice. Give the audience a startling fact, theory or controversial statement. Use props or audience participation. Or choose a unique way of your own to open your presentation. The main thing is to create a way to get the audience's attention, then introduce your objective � the purpose or goal of your presentation.

Then, the next trick is to keep the audience's attention with the body of your presentation. Add rhetorical technique. The various ways to make and support each of your points. To do this, plan to use examples, analogies or questions. Weave a personal story throughout your presentation. Use metaphors, ones which clearly illustrate your points. If it works for your particular presentation, plan a demonstration or a physical example to drive your ideas forward. To round out your presentation, create a fabulous conclusion.

There are more than just words to a presentation. You need to craft the gestures you will use. You don't want to stand like a stick on the stage. Use gestures to activate your body's kinesthetic awareness, how it feels to move expansively while presenting. Trying out new gestures might be uncomfortable for you, but they will increase the awareness of what your body is doing while your mind is processing the content. Create three gestures and include them in your presentation. In the beginning, forcing yourself to try some new gestures will help you see what works. After you expand your range of gestures, they will become more natural and original. Try these gestures with parts of your text while observing yourself in a mirror. Make sure your elbows extend well out from your torso.

Practice and time your presentation. If your notes are too extensive, it won't be easy or convenient to read them while presenting. If you need notes, use word fragments (one to four words) limited to your most important points (A half dozen for most presentations.). Write these word fragments on index cards.

Finally, practice, practice, practice. Use your mirror, your friends, your dog. Record yourself, audio and visual. Study it. Time it. Cut it, edit it, smooth it out so that when you give your presentation, you will know it so well you won't need those dog-eared index cards after all.

The Henderson Group trains and coaches business professionals in the art of communication and presentation through our experiential methodology. Since 1990, The Henderson Group has helped Fortune 500 companies worldwide improve employee productivity and business results through the development of communication skills. You can find us online at SpeakFearlessly.net and HendersonGroup.com or Attend A Workshop

Saturday 10 April 2010

Public Speaking: Talk To Your Audience, Not At Them

One of the secrets for becoming a dynamic public speaker is to make eye contact with your audience. While there are some courses on presentation skills or public speaking that teach you to stare at an object on the wall in order to eliminate your nervousness, I couldn't disagree more.

Forget trying to eliminate your nervousness. However, nervousness affects you � be it that extra spurt of adrenaline (also known as the rush), your heart beating faster, those knots in your stomach � let it work for you, not against you. All great performers, great actors, great athletes, and great public speakers experience nervousness. If you think they don't, then you are wrong. Their nervousness is one of the characteristics which helps make them great. The answer lies in learning how to control the nervousness, not eliminate it.

I teach what I refer to as the 5 characteristics of a dynamic public speaker and each one of those characteristics helps you control your nervousness as well. Making eye contact with your audience is one of those characteristics and it is invaluable because once you are able to look into the eyes of your listeners, you are then taking the first step in being conversational with your audience. Many people are under the mistaken belief that when they stand at the lectern, on the podium or at the boardroom table, they should be someone other than who they are. That is wrong. The person you are in your office or in your home, in a social situation or a business setting, is the person that should be giving that speech or that presentation. Don't try to be someone you're not. First and foremost, be yourself

What you will also discover when you make eye contact is that you have smilers. Every audience has its smilers. So the next step is to focus on those smilers: they make you feel good, they bolster your confidence. And, because they are smiling, you will think they are in agreement with you, again, bolstering your confidence, another means for you to take control of that nervousness. The smilers will be located throughout your audience so when you zero in on the person smiling on your left for example, everyone in that area will think you are looking them.

Remember too, that if you will have people on your left, in the center, and to your right. Do not focus just on one section. Move your gaze from the left to the center and to the right. Recently I heard a speaker who did move his head from one side to the other; however, his gaze was so very brief that I realized he wasn't making eye contact with anyone. It was quite disconcerting because I knew that he was just spitting out words � he was not communicating.

Next you must prepare for your sleepers. Just as every audience has its smilers, so too, every audience has a sleeper or two. Sleepers may tell you that they listen with their eyes closed. That is fine. But truly you may have someone sound asleep. My very first paid speaking engagement was to a group of professional secretaries. A woman in the front row, a retired secretary who probably got out once a month for this meeting, fell soundly asleep within the first 10 minutes of my presentation. I was aghast, thinking I must have been terribly boring. (She was snoring to boot!) The moment I finished, however, a woman in the back of the room stood and asked me if I would agree to be their guest speaker at their yearly conference. That's when I realized an occasional sleeper is okay! If, on the other hand, your entire audience is asleep, I suggest you change jobs!

Public speaking is a marvelous means of communicating with others. You may be giving a persuasive presentation, you may be talking about a harrowing experience, you may be there as the after-dinner entertainment. Whatever your reason to stand and speak in front of others, remember that when you learn to talk TO your audience and not AT them, you are then acknowledging that audience. By acknowledging them, you become more personal, more intimate, treating them just as if you were having a conversation in your living room. That is one of the secrets to become a dynamic public speaker.

About Nancy Daniels

Nancy Daniels is a voice specialist, public speaking expert, and president of Voice Dynamic. Working privately and corporately, she launched Voicing It! in April of 2006, the first video training course on voice improvement. You can watch a clip from her DVD on her website, �before' & �after' takes of her clients, and a 16-minute video in which Nancy describes what voice training can do for you at http://www.voicedynamic.com/products.htm

Tuesday 6 April 2010

4 Tips for Writing Your Speech Introduction

Have you ever wanted to create a speech introduction so powerful that your audience hangs on every word of the remainder of your speech? The introduction to your speech is one of the most important parts of it. In fact, people will remember the beginning and the end of your speech more than anything else, so it will behoove you to craft a gripping introduction.

Your speech introduction, if written and delivered in the correct manner, can draw the attention of your audience and get them really interested in what you have to say. This interest can last for over an hour! In other words, the rest of your speech can bomb, and as long as the introduction is strong, you will still come across as having done a good job.

In order to gain attention of your audience quickly and "wow" them, simply follow these four steps:

1. Start your speech in an unusual or unexpected way. This can be as simple as starting from the back of the room or starting from within the audience. Don't underestimate the power of physical proximity to your audience. People get enough 'talking heads' on television. Don't be another one. Instead, invade their space and make them 'feel' your presence.

2. Have you done anything of significance or importance? I know the answer is, "yes." So, casually drop what you've done into your introduction. Here's the key: You must simply slip this information into your speech without bragging about it. Say it as though it were no big deal. Better yet, make it the backdrop to, or a part of your story. Don't be shy; your audience will be excited to hear what you have accomplished, and they need to know why you are speaking to them.

3. Tell a gripping tale. People learn through story. Period. Don't try to wow them with your "19-point system." Nobody can connect on an emotional level to something like that. Instead, tell a story that stirs emotion. This can be funny, sad, suspenseful, scary, or anything else. Think about what stories you've told at parties or what stories people ask you to tell over and over again. This should be in your speech.

4. Effectively transition into the point of the story. A story for the sake of a story is bad. A story used to make a point is powerful. Decide what the point of the story is and figure out in advance how you're going to transition into that point.

If you follow these four steps, your audience will be spell-bound for the duration of your speech... and longer.

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James Malinchak of www.GetSpeakingJobs.com has delivered over 2,200 motivational presentations at conferences and meetings worldwide. Currently, James owns three businesses, has authored eight books, and has read and researched over 1,500 books on personal and professional development, making him the top public speaking business coach in the world.

Saturday 3 April 2010

Wake Up And Make Business Presentations That Will Make Your Audience Stay Up!

When delivering a business presentation, it is essential that you are able to present all the aspects, including all necessary data about a business undertaking or project. Sure, you know this and you are perfectly capable of coming up with a comprehensive presentation. But the problem with business presentations is that they tend to be complicated and boring. And when you fail to catch your audience's attention, or you manage to but then they later get confused, you know that your sleepless nights have lost their cause.

So how do turn your business presentation into a success?

Research and Study

Now you can't make a report without knowing the facts. It is of utmost importance that you do you homework beforehand. If you can, start researching weeks before your presentation. This will give you time to understand and internalize what you need to know. But don't put everything in your presentation, unless you are given a whole week to present it! Just take the most pertinent data and leave out those that you can.

But make sure that you are able to give your audience what they need to hear. Don't leave out something important just because you have a hard time mastering it, or you're too lazy to study the information - it's your responsibility to understand it. Otherwise, you have no business presenting it.

Simplify and Practice

Take all the complex data and make it so that everyone understands what you are trying to impart. Use everyday examples, and make sure you are able to explain every single detail of your report. Practice a day or two before the presentation, and try to anticipate the questions that will be asked. Prepare and practice delivering your answers, so that you don't get rattled on the day of the presentation.

Be Creative

Imagine speaking nonstop in front of an audience for an hour or so with only charts and graphs as visual aid. Do you think you will be able to keep their attention? The trick here is to employ multimedia support. You may have heard of, or even used, Flash programmed presentations and PowerPoint presentations. But do you know how to maximize these so that you get a powerful presentation?

Don't settle for the colorful slides alone. Make your presentation interactive - use enhanced images, video, and audio. Yes, advanced technology now allows you to integrate everything you need into your presentation, and the possibilities are endless. You can make your presentation in the form of documentation, music videos, or even a short film.

But then again, you can't just slap in any picture, video, or audio anywhere you please. You have to get proper images and audio, and you also need to organize your presentation enhancement such that all images and audio that you are using are pertinent to our presentation. You also have to know when and where you need to place your presentation enhancement. If you do otherwise, you will have an awkward presentation, not a successful one. And you want your audience to be clamoring for business card after the presentation, right?

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